An inspection at a clinic: the published schedule against the time record
Nextica Law & Tax assists healthcare centres during Labour and Social Security Inspectorate action: preparing the documents requested at the first visit, comparing the opening hours the clinic publishes with the working-time records it keeps, part-time contracts and supplementary hours for support staff, coordination of activities with the external companies that enter the centre —cleaning, sterilisation, equipment maintenance—, and defending the infringement report and the contributions assessment that may follow.
The clinic advertises that it is open nine to nine. The time record says nobody works more than seven hours. Both cannot be true.
What's included
1. A prior comparison between the opening hours the clinic publishes and the working-time records it keeps, which is the inconsistency visible from outside.
2. Reviewing the number of professionals shown on the website and the units offered against what is declared for social security.
3. Auditing part-time contracts and the supplementary hours agreement, which is the second thing requested.
4. Reviewing the status of collaborating practitioners before someone else reviews it.
5. Coordination of activities paperwork for external companies entering the centre
cleaning, sterilisation, equipment maintenance and clinical waste.
6. Preparing the first-visit folder —contracts, contribution records, working-time records and training per person— and appointing a single point of contact.
7. Submissions against the infringement report and the contributions assessment, and correcting whatever the inspection exposes.
THE PUBLISHED SCHEDULE AGAINST THE TIME RECORD
The inspection does not arrive by chance: it arrives through a complaint from someone who no longer works there, or through a data cross-check anyone can run from the website.
Advertising that you are open nine to nine while recording that nobody works more than seven hours: both cannot be true, and the inconsistency between the centre's public information and what is declared is one of the routes by which the inspection arrives.
art. 34.9 Workers' StatuteA time record reflecting theoretical hours rather than the hours actually worked
where the record is unreliable, the evidence the employee produces gains credibility and the employer has no way to rebut it.
art. 34.9 Workers' StatuteExternal companies entering the centre with no coordination paperwork
as the site holder you have your own duties of information, instructions and monitoring compliance, penalised regardless of the worker not being on your payroll.
art. 24 of Law 31/1995 on the Prevention of Occupational RisksLABOR SANCTION TABLE — LISOS 2026
Law of Offenses and Sanctions in the Social Order (LISOS), Royal Legislative Decree 5/2000. Updated amounts 2026.
| Degree | Minimum | Medium | Maximum | Frequent violations in inspections |
|---|---|---|---|---|
| Light | 60 € | 185 € | 625 € | Minor formal defects in contracts or communications |
| Serious | 750 € | 4,005 € | 7,500 € | Without workday record · incorrect contracts · lack of registration in SS · breach of agreement |
| Very serious | €7,501 | 40.985 € | €225,018 | Without mandatory Equality Plan · illegal transfer of workers · violation of fundamental rights |
Light
Serious
Very serious
Frequently asked questions
Where do inspections at a clinic usually come from?
From three places, and none of them is random. The first is a complaint from someone who no longer works there, the most frequent route and the best documented. The second is data cross-checking: the Inspectorate compares what is declared for social security with the centre's own public information —opening hours, the number of professionals shown on the website, the units offered— and inconsistencies are visible from outside. The third is sector campaigns on part-time work and on the classification of practitioners. Preparing means, above all, making what you publish match what you record.
What documents should be ready before the first visit?
The daily working-time record for the past years with the detail the rule requires, contracts and their annexes —especially part-time ones, with the supplementary hours agreement if there is one—, payslips and contribution records, the prevention plan with the risk assessment for each role and documented training for each person, and the coordination of activities paperwork for external companies entering the centre. Having it in order does not avoid the inspection, but it completely changes its length and its scope.
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